Shipping policy
At THEWEARIT, we aim to provide a smooth and reliable delivery experience for every order.
1. Order Processing
Once your order is successfully placed, we will process and prepare your order for dispatch.
Orders are generally processed within a reasonable time after successful order confirmation.
2. Delivery Time
After your order is processed, it will be shipped to the delivery address provided by you at checkout.
We aim to deliver orders within 3–5 business days from the date the order is placed.
Delivery times may vary depending on the customer's location and other circumstances.
3. Shipping Address
Customers are responsible for providing accurate and complete delivery information, including:
- Full name
- Complete delivery address
- PIN code
- Valid phone number
THEWEARIT will not be responsible for delivery issues caused by an incorrect, incomplete or inaccurate address provided by the customer.
4. Delivery Delays
Although we aim to deliver your order within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
- Courier or logistics delays
- Weather conditions
- Public holidays
- Natural disasters
- Transportation disruptions
- Incorrect or incomplete delivery information
- Other unforeseen circumstances
In case of a delay, we will make reasonable efforts to assist you and provide available shipment information.
5. Order Tracking
Once your order has been dispatched, tracking information may be provided to you through the contact details provided at checkout, where tracking is available.
6. Failed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address or contact information, or refuses to accept the package, additional delivery attempts or charges may apply depending on the courier service.
7. Damaged Package
If you receive a package that appears to be damaged, opened or tampered with, please contact THEWEARIT as soon as possible and provide relevant photographs or videos of the package and product so that we can review the issue.